Last updated: 1 October 2026
Delivery cost
DockIT delivery is priced by destination country and postcode. The price is shown separately at checkout, before you confirm the order, and is not included in the product price.
| Country | Delivery from |
|---|---|
| Austria | 103 € |
| Belgium | 107 € |
| Bosnia and Herzegovina | 135 € |
| Bulgaria | 109 € |
| Croatia | 119 € |
| Czech Republic | 85 € |
| Denmark | 114 € |
| Estonia | 50 € |
| Finland | 95 € |
| France | 108 € |
| Germany | 79 € |
| Greece | 137 € |
| Hungary | 86 € |
| Ireland | 152 € |
| Italy | 101 € |
| Latvia | 46 € |
| Lithuania | 23 € |
| Luxembourg | 141 € |
| Netherlands | 100 € |
| Norway | 140 € |
| Poland | 46 € |
| Portugal | 135 € |
| Romania | 106 € |
| Slovakia | 92 € |
| Slovenia | 109 € |
| Spain | 108 € |
| Sweden | 105 € |
| Switzerland | 178 € |
| Türkiye | 109 € |
| United Kingdom (UK) | 146 € |
Delivery to some islands and remote areas is not available online. Contact us and we will check your address. For deliveries outside the EU (Switzerland, Norway, the United Kingdom, Bosnia and Herzegovina, Turkey), import duties and taxes are paid by the recipient.
MotoDome delivery is quoted individually for your address.
Delivery times
DockIt orders are normally dispatched within 5 working days of payment. MotoDome units are built to order; we confirm a delivery window by email once your order is received. Delivery times are estimates, not guarantees.
Access and unloading
A MotoDome unit weighs approximately 580 kg and arrives on a pallet. Please make sure that:
- a lorry can reach the delivery address;
- there is space to unload and manoeuvre the unit;
- someone is present to accept the delivery.
If delivery fails because the site was not accessible, the cost of a second attempt is charged to you.
Checking your delivery
Please inspect the goods when they arrive. Note any visible damage on the carrier’s delivery document and photograph it, then contact us at sales@moto-dome.com within 48 hours.
Return and Refund Policy
We want you to know the conditions for cancelling an order and returning goods clearly before you buy MotoDome or DockIT.
This policy applies to consumers buying goods at a distance in our online shop. It does not limit any rights granted to consumers under applicable law.
Withdrawal from the contract
If you have bought a product in its standard configuration (DockIT or MotoDome), you have the right to withdraw from the distance purchase and sale contract within 14 days of the day you receive the product, without giving any reason, except in the cases provided by law.
To exercise the right of withdrawal, inform us clearly of your decision within this period by email at sales@moto-dome.com, stating the order number, your name, your contact details and the product you wish to cancel.
Rights intended for consumers, including the statutory 14-day right of withdrawal from a distance contract, do not apply to legal entities or to natural persons purchasing goods for the purposes of their business, trade, craft or profession, unless the law provides otherwise in a specific case.
Made-to-order MotoDome
The 14-day right of withdrawal does not apply to goods made to the consumer’s individual specifications or clearly personalised to their needs. This exception is provided both in the EU consumer rights rules and in the Lithuanian consumer protection system.
Therefore, if MotoDome or DockIT is made to a non-standard specification you have individually chosen, for example a non-standard colour selected specially for you or another individual solution, the right of withdrawal may not apply.
The customer is informed that a specific order is considered made to order and that the right of withdrawal does not apply to it before the order is confirmed and paid for.
This does not affect your rights if the delivered product is defective, damaged or does not match the order.
Cancelling an order before production
We understand that plans can change. If you wish to cancel an order that has not yet been delivered, contact us as soon as possible by email at sales@moto-dome.com.
You can cancel a made-to-order MotoDome or DockIT free of charge within 24 hours of the order being confirmed, provided production has not yet started. After this period, or once production of the individual product has started, it may no longer be possible to cancel the order.
Return conditions
If the right of withdrawal applies to a standard MotoDome or DockIT and you have decided to exercise it, you must inform us of your decision within 14 days of the day you receive the product.
Once we receive your notice, we will provide all the information you need about the return procedure and the next steps.
Returning a MotoDome
As MotoDome is a large, heavy and fully assembled motorcycle garage, it cannot be returned by ordinary post or standard courier services. Returning a MotoDome requires specialised transport, proper loading and safe preparation of the product for transport.
If you exercise the right of withdrawal and return a MotoDome of proper quality, you pay the direct cost of transporting it back. This does not apply where applicable law requires the seller to cover the return costs, for example in the case of goods that do not conform to the contract.
The cost of transporting a MotoDome back depends on the country where the product is located, the exact collection address, access conditions, distance, the transport required, loading and other circumstances of the specific return. For these reasons we cannot reasonably calculate the exact return price in advance.
The maximum estimated cost of transporting a MotoDome back is up to approximately 2500 EUR excluding VAT. This amount is an estimate of the maximum possible return cost; the actual return cost may be lower and will be calculated individually according to the location of the MotoDome and the specific transport conditions.
Before arranging the return of a MotoDome, contact us by email at sales@moto-dome.com. Having assessed the specific situation, we will provide the actual transport cost and information on how to arrange the return of the MotoDome safely.
Returning a DockIT
If you exercise the right of withdrawal and return a DockIT of proper quality, you pay the direct cost of transporting it back. This does not apply where applicable law requires the seller to cover the return costs, for example where the product is defective, damaged or does not conform to the contract.
Because of the size and weight of DockIT, the returned product must be properly packed and safely prepared for transport. Contact us by email at sales@moto-dome.com about preparing the product for return properly.
The cost of transporting a DockIT back may differ in each case and depends on the country where the product is located, the exact collection address, the method of transport and other circumstances of the specific return. For these reasons the exact cost of return transport may be determined individually.
The maximum estimated cost of return transport is up to approximately 453 EUR excluding VAT. This amount is an estimate of the maximum possible return cost; the actual return cost may be lower and will be calculated individually according to the location of the DockIT and the specific transport conditions.
Before arranging the return of a DockIT, contact us – we will provide information on arranging the return and, depending on the specific situation, the actual transport costs.
If DockIT was delivered damaged or defective, or does not match your order, the return cost rules described above for goods of proper quality do not apply. In such cases the consumer rights provided by applicable law apply.
Condition of returned goods
The customer is liable for any reduction in the value of MotoDome or DockIT resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the product. EU rules allow the consumer to inspect the product to the extent they could normally do so in a physical shop.
When returning MotoDome or DockIT, the product must be properly prepared for safe transport. We recommend contacting us before arranging the return so that we can provide information on proper loading and transport.
Refunds
If you lawfully exercise the right of withdrawal, we will refund the amount paid for the product and the cost of the original standard delivery to you no later than 14 days from the day we receive your notice of withdrawal.
If you chose a more expensive delivery method than the cheapest standard delivery we offer, the additional delivery costs resulting from that choice are not reimbursed.
You pay the direct cost of transporting the product from you back to us if you return a MotoDome or DockIT of proper quality by exercising the right of withdrawal and were properly informed of the obligation to cover these costs before the purchase contract was concluded. These return transport costs are not reimbursed.
We may withhold the refund until we have received the returned product or until you have provided proper proof that the product has been sent to us, whichever happens first.
Refunds are made using the same payment method as the original payment, unless expressly agreed otherwise with you. No fee is charged for the refund itself.
Important: these rules apply to returning goods of proper quality after exercising the right of withdrawal. If MotoDome or DockIT is returned because of a defect, damage or non-conformity with the contract, the separate consumer rights provided by law apply.
Damaged, defective or non-conforming goods
This return policy does not limit your rights if MotoDome or DockIT is delivered damaged, has defects or does not match your order.
In such cases, contact us as soon as possible by email at sales@moto-dome.com and provide the order details and photographs showing the damage or non-conformity.
Contact information
If you wish to cancel an order, return a MotoDome or have questions about the return conditions, contact us:
MB „Piritas“
Email: sales@moto-dome.com
Phone: +370 612 99225
Warranty
The warranty terms and how to make a warranty claim are on the Warranty page.